Bali and Jakarta welcome millions of travelers every year — and while most experiences are magical, a few sneaky scams can turn your dream trip into a headache. From overpriced taxis and fake SIM cards to “friendly” donation requests or counterfeit money swaps, these little tricks catch tourists off guard every day.
But here’s the truth: you don’t need to be scared — just smart. Most scams in Indonesia are small, avoidable, and easy to spot once you know what to look for. A little local knowledge goes a long way in helping you enjoy Bali’s beaches and Jakarta’s bustle without worry.
In this guide, you’ll discover the most common travel scams in both cities, how they actually happen, and the real traveler stories behind them. More importantly, you’ll learn exactly how to avoid them — with proven tips locals use, simple safety habits, and the right apps and contacts to keep on hand.
By the end, you’ll know how to move confidently through Bali and Jakarta — no stress, no fear, and no falling for tourist traps.
Why Scams Happen (and Why You Shouldn’t Panic)
Before diving into the details, it’s important to understand why travel scams happen in the first place. Knowing the “why” helps you stay calm, aware, and confident — instead of anxious or suspicious of everyone you meet.
In places like Bali and Jakarta, tourism is one of the main sources of income for many locals. Every day, thousands of visitors arrive with cash, curiosity, and limited knowledge of local prices. That mix — high tourist volume + low traveler awareness — creates small opportunities for a few people to take advantage.
But here’s the good news: most Indonesians are genuinely kind and helpful. They’ll go out of their way to give directions, help you fix a flat tire, or even return a lost wallet. The scammers are the exception, not the rule.
Many common scams are also small — a few extra thousand rupiah added to a ride, a “mandatory donation” that’s just slightly overpriced, or a shopkeeper giving old bills that tourists rarely notice. These are rarely dangerous, just annoying. The key is to recognize the signs early, politely say no, and move on.
Also, remember that in Indonesia, politeness and patience go far. Losing your temper can make things worse, but a calm smile and firm tone almost always end the situation quickly.
To keep things real and helpful, this guide focuses on true examples from travelers — not rumors or exaggerated stories. So you can learn exactly what happens, what to watch for, and how to enjoy your trip safely, just like millions of others do every year.
Most Common Scams in Bali
Bali is often described as paradise — warm smiles, kind locals, stunning beaches, and peaceful temples everywhere you turn. But because it welcomes millions of tourists each year, it’s also home to a few small scams that quietly target first-timers. None of these are dangerous, but they can be annoying or cost you extra if you’re not aware. The key is to recognize them early, stay calm, and know what’s normal versus what’s not.
1. Taxi Price Inflation and Unmetered Rides
This is by far the most common tourist trap in Bali. Some taxi drivers, especially around Ngurah Rai Airport, Kuta, Seminyak, and Ubud, may refuse to use the meter or claim that it’s broken. They might say things like, “Traffic very bad today” or “Fixed price, no meter.” In reality, they’re just overcharging tourists who are unfamiliar with standard fares.
How to avoid it:
Always use official ride apps such as Grab, Gojek, or Bluebird Taxi. These apps show the correct fare and estimated arrival time. If you must take a street taxi, politely ask, “Use meter, please?” If they refuse, thank them and find another.
Here’s a rough price guide for common routes so you can compare:
- Airport to Seminyak: around 150,000–200,000 IDR
- Airport to Ubud: around 350,000–400,000 IDR
- Seminyak to Canggu: around 100,000–150,000 IDR
Local tip: Drivers at airports sometimes have “exclusive zones” where Grab or Gojek can’t enter. Simply walk 5–10 minutes outside the main gate or ask your hotel to send a pickup car at local rates.
2. Temple Donation or Sarong Rental Scams
Bali’s temples are sacred spaces, and visitors are always welcome — but a few opportunists take advantage of tourists who don’t know the local system. At certain popular temples, such as Uluwatu, Tanah Lot, or Goa Gajah, some people stand near entrances asking for a “mandatory donation” or an inflated sarong rental fee before you enter.
How to avoid it:
Pay only at the official counter inside the temple compound, not outside the gate. Genuine staff members wear uniforms or badges and will issue printed tickets. Entrance fees at major temples usually range between 20,000–50,000 IDR, and sarong rental is around 10,000–15,000 IDR. To skip all this, bring your own sarong or long scarf.
Local insight: Not all “donations” are scams. In smaller temples, voluntary offerings of small coins or flowers are part of Balinese culture. The key difference is that real donations are optional — if someone insists or pressures you, that’s a red flag.
3. Motorbike Scratch or Fuel Tricks
Scooter rentals are one of the best ways to explore Bali, but this is also where some minor scams happen. A few rental shops might later accuse you of causing scratches or damage that were already there, or roadside fuel sellers might sell diluted or fake petrol stored in reused vodka bottles.
How to avoid it:
Before renting a scooter, always take clear photos and short videos of the bike from every angle, including the speedometer and fuel gauge. Make sure the rental agreement clearly states what’s covered. Only rent from businesses with Google ratings of 4.5+ or from your hotel’s trusted partner. When you need to refuel, look for an official Pertamina gas station. Fuel sold in random bottles along the road can sometimes be mixed with water or low-quality gasoline.
Local tip: Never leave your passport at the rental shop. Give them a copy and leave your original at the hotel safe.
4. Fake Tour Guides and SIM Card Sellers
This scam usually happens around busy spots like Ubud Monkey Forest, Tegallalang Rice Terraces, or Kuta Beach. A friendly person might approach you offering a “cheap tour” or “official SIM card.” They’ll promise a great price and sometimes even show a fake badge. But after paying, the guide might disappear, or the SIM card might not activate.
How to avoid it:
Book tours only through your hotel, official agencies, or well-reviewed online platforms like Klook or GetYourGuide. When buying a SIM card, go directly to official provider stores such as Telkomsel, XL Axiata, or Indosat. Staff there will help you register it under your passport number — which is required by law. Always test your SIM card before leaving the store to make sure it connects to mobile data.
Local tip: In Indonesia, locals who work for real tour agencies usually wear printed shirts with company logos and name badges. If someone insists “This is official” but can’t show one, it’s not.
5. Overpriced or Dishonest Money Changers
This is another classic. You’ll see small exchange booths with huge “BEST RATE IN BALI” signs, especially around Kuta or Legian. Some are legitimate, but others count fast, use sleight of hand, or give smaller notes mixed in with large ones. It might look fine until you recount later and realize some money is missing.
How to avoid it:
Always exchange money at authorized changers with transparent counters, security cameras, and printed receipts. Reliable names include Central Kuta Money Exchange and BMC Money Changer. Count your money carefully before you leave the counter and never let anyone rush you. Avoid small changers in side alleys or tourist souvenir shops that double as “exchange counters.”
Local tip: Authorized changers are often inside mini-marts or air-conditioned offices with glass counters and staff uniforms. If the place looks too casual or the rate looks suspiciously high, walk away.
Final Thought for Bali:
These small scams are easy to dodge once you know how they work. Remember that most Balinese locals are honest, welcoming, and proud of their culture. If something feels off, trust your instinct, smile politely, and walk away. The island’s true charm comes from the genuine people who make travelers feel at home — and being alert helps you focus on that.
Most Common Scams in Jakarta
Jakarta is Indonesia’s fast-moving capital — full of life, traffic, and energy. You’ll find high-end malls, traditional food stalls, street musicians, and friendly smiles everywhere. Most people you’ll meet are honest and curious, eager to chat or help. But like any big city, Jakarta also has a few opportunists who take advantage of travelers who don’t know local customs or prices. These scams are rarely dangerous — they’re usually small tricks that rely on friendliness, confusion, or pressure. The key is awareness and confidence.
Below are the most common Jakarta travel scams, based on verified traveler reports, embassy notes, and local advice — plus the simple ways to avoid them completely.
1. The “Friendly Student” or “Charity Donation” Scam
This one catches first-time visitors because it feels so genuine. You might be walking near Monas (National Monument), Grand Indonesia Mall, or Kota Tua (Old Town) when a group of smiling “students” approaches. They’ll say they’re collecting donations for a school, orphanage, or cultural project. They may hold clipboards, show ID cards, or even ask to take a photo for their “project.” But after you donate, they move to the next person — and the charity doesn’t exist.
How it works: They rely on kindness and social pressure. When you hesitate, they’ll guilt-trip you: “Even a small donation helps.” Some even make tourists sign forms that include donation amounts.
How to avoid it: Politely smile and say, “Sorry, I already donated.” Walk away confidently without explaining. Legitimate charity drives in Indonesia are done by registered foundations and are never aggressive.
Local tip: Real school programs usually have banners or permission letters from local authorities, and students are supervised by teachers — not wandering alone in tourist areas.
2. ATM Skimmers and Card Traps
Because Jakarta is highly digital, scammers sometimes target ATMs instead of people. Some machines, especially in less secure spots, have hidden skimming devices that copy your card information. Others use card traps, where your card gets stuck inside the machine, and a “helpful stranger” appears offering assistance — usually to steal your details.
How to avoid it:
- Use ATMs inside major malls, airports, or bank branches where guards and cameras are present.
- Always cover your hand when typing your PIN.
- Never accept help from anyone at an ATM — if your card is stuck, call your bank immediately.
- Check for any loose parts around the card slot before inserting your card.
Local tip: Banks like BCA, Mandiri, and BNI have 24-hour hotlines. Save the number on your phone before traveling.
3. Fake Police Officers or “Money Inspectors”
This scam is rare but unsettling if it happens. A pair of men — sometimes well-dressed — may approach claiming to be police or government officers checking tourist IDs or money for counterfeit notes. They flash fake badges and ask to see your cash “to verify it.” Once you hand it over, they distract you and swap some for counterfeit bills or simply vanish.
How to avoid it:
Real police in Indonesia do not randomly check tourists’ money. If this happens, stay calm and ask politely, “Can we go to the nearest police station?” Genuine officers will agree; scammers will walk away immediately. You can also call Polisi Pariwisata (Tourist Police) to confirm.
Local tip: Real tourist police wear white shirts with blue patches and are often stationed around Monas, major malls, and hotels — not wandering markets. Always ask for full identification, not just a badge.
4. Airport Taxi Touts and “Private Driver” Traps
After landing at Soekarno–Hatta International Airport, many visitors are approached by men offering “special prices” or “private rides.” They usually wear no uniform but act confident, carrying phones or papers to seem official. Once you agree, they’ll lead you to an unlicensed car and start driving — then demand much higher payment mid-trip, claiming “parking fee,” “fuel,” or “traffic jam charge.”
How to avoid it:
Ignore anyone who approaches inside the terminal. Head straight to the official taxi counters near the exit or use apps like Grab, Gojek, or Bluebird. These options are metered, trackable, and clearly priced. If you want a set rate, buy a prepaid taxi voucher at the airport counter.
Price guide:
- Airport to Central Jakarta (Menteng area): 200,000–250,000 IDR
- Airport to South Jakarta (Kuningan, SCBD): 250,000–300,000 IDR including tolls
Local tip: Official Bluebird taxis are light blue and have the bird logo and taxi number on the side. Beware of similar-colored imitations like “Blue Bird Group” with different logos — these are copycats.
5. Counterfeit Currency or Bill-Swapping
This happens occasionally at night markets or small exchange booths. The scammer counts your money quickly, swaps one or two bills with a counterfeit or lower denomination, and returns it with a smile. You only realize later that a few notes are missing or fake.
How to avoid it:
Exchange money only at authorized banks or branded money changers such as Central Money Changer, VIP Money Changer, or BMC. They have glass counters, air conditioning, and CCTV. Always count your money slowly and clearly in front of the staff.
Local tip:
- Authentic Indonesian notes have a metallic thread and a watermark of the national hero.
- Avoid exchanging money in small electronics shops or tourist streets.
6. Fake Ticket Sellers and Online Event Scams
Jakarta hosts countless concerts, sports matches, and festivals — and scammers know how excited fans can be. Fake sellers on Facebook or Telegram often claim to have “extra tickets” or “discount codes,” asking for bank transfers. Victims only discover at the gate that their QR codes are invalid.
How to avoid it:
Buy tickets directly from official sites or verified apps such as Tiket.com, Traveloka, or the event’s official website. Avoid paying individuals or joining social media ticket groups unless verified by event organizers.
Local tip: Real tickets in Jakarta are almost always digital and linked to the buyer’s name. If someone offers to “change the name,” it’s a red flag.
7. Overly Helpful “Guides” or Street Sellers
Near tourist spots like Kota Tua, some locals may offer unsolicited help — guiding you to museums, explaining history, or showing where to buy souvenirs. At first, it feels like friendly local hospitality, but they later demand payment or push you into shops that pay them commission.
How to avoid it:
Thank them warmly but firmly say, “No, thank you, I’m just walking around.” If you want a real guide, hire one through your hotel or an official platform.
Local tip: Real guides in Jakarta’s old town wear official visitor badges and work with the heritage center.
Understanding Jakarta’s Reality
It’s easy to read about these scams and feel nervous, but don’t be. Jakarta is filled with honest people who take pride in their city and genuinely want visitors to leave with good memories. These scams represent a tiny fraction of experiences.
If you remember three things, you’ll be perfectly fine:
- Be polite but firm — Indonesians respect calm confidence.
- Use official channels — licensed taxis, banks, and tour apps exist for a reason.
- Trust your gut — if something feels off, it probably is.
Most travelers leave Jakarta with nothing but positive experiences — friendly chats, delicious food, and stories of how warm the locals are. With simple awareness, you’ll experience that same side of the city.
Real-World Case Studies
To make this guide more practical, let’s look at a few real travel situations shared by visitors and locals. These stories aren’t meant to scare you — they show how these scams actually unfold in daily life, and more importantly, how easily they can be avoided once you know what to watch for.
Case Study 1: The “Friendly Student” in Jakarta
Traveler: Emma from Australia
Emma was walking around Monas Park when two smiling students approached her with clipboards. They said they were collecting money for a school charity. They showed her photos of “orphans” on their phones and asked for a small donation of 100,000 IDR (about $6). Feeling generous, Emma donated. Later, she noticed the same “students” approaching other tourists with identical stories and identical photos.
What went wrong: She didn’t realize that real school fundraisers are organized through registered charities, not casual street requests.
Lesson: Be polite, but if someone asks for money on the street — no matter how official they look — decline kindly and walk away.
Case Study 2: The “Broken Meter” Taxi in Bali
Traveler: Lucas from Germany
At Ngurah Rai Airport, Lucas arrived late at night and needed a ride to Seminyak. A driver approached him saying, “No Grab at airport, I give you good price.” The driver quoted 400,000 IDR, double the usual rate, claiming the “traffic is very bad.” Lucas agreed because he was tired. He later discovered that his hotel driver could have picked him up for half that price.
What went wrong: He didn’t use the official ride apps or confirm the normal rate beforehand.
Lesson: Always check prices on Grab, Gojek, or Bluebird before accepting a ride. Even if the app can’t pick you up inside, you can walk a short distance outside the airport gates and call one there.
Case Study 3: The “Fake SIM Card” Seller in Ubud
Traveler: Aiko from Japan
Aiko bought a SIM card from a street stall that claimed to be “official Telkomsel.” The vendor said it had 50 GB of data for one month. It worked fine the first day but stopped after three days. When she checked at a real Telkomsel shop, she found it was a used card registered under another name, with only 2 GB remaining.
What went wrong: She bought from an unverified street vendor instead of an official provider.
Lesson: Always buy SIM cards inside official stores or at the airport’s authorized counters. Staff will activate it in front of you, link it to your passport, and test it before you leave.
Case Study 4: The “Helpful” Local at an ATM in Jakarta
Traveler: Thomas from France
Thomas was using an ATM near Grand Indonesia Mall when his card got stuck. A man nearby approached him saying, “I can help, I work for the bank.” The man pressed a few buttons, told Thomas to re-enter his PIN, then said the machine was broken. Minutes later, Thomas received a message showing multiple withdrawals from his account. The ATM had a hidden skimmer, and the scammer had captured his details.
What went wrong: He accepted help from a stranger and didn’t realize the ATM was tampered with.
Lesson: Never let anyone assist you at an ATM. If your card gets stuck, call your bank’s hotline and wait for official staff. Use ATMs inside banks or malls where cameras and guards are present.
Case Study 5: The “Temple Donation” Trap in Bali
Traveler: Sofia from Spain
At Goa Gajah Temple near Ubud, Sofia was stopped by a man before the entrance who told her she needed to pay a mandatory donation of 100,000 IDR and rent a sarong for another 50,000. She paid and entered. Inside, she saw an official counter charging only 20,000 IDR, and sarongs were provided for free.
What went wrong: She paid outside the official gate to someone pretending to be staff.
Lesson: Always look for official counters, printed tickets, and staff with ID tags. If someone blocks you before the gate or acts pushy, they’re likely not legitimate.
Case Study 6: The “Fake Ticket” at a Jakarta Concert
Traveler: Raj from India
Raj bought two concert tickets on Facebook Marketplace for a famous Jakarta band. The seller showed screenshots of e-tickets and asked for a bank transfer. At the event, Raj’s QR codes were rejected — the tickets were copies of others already scanned.
What went wrong: He trusted an unverified online seller and paid through direct transfer.
Lesson: Always buy tickets from official event platforms like Tiket.com or Traveloka. Real tickets are issued in your name and emailed directly from the platform, not from private sellers.
Case Study 7: The “Scooter Damage” Claim in Bali
Traveler: Nina from the Netherlands
Nina rented a scooter in Canggu. When she returned it, the owner pointed to a small scratch on the side and demanded 500,000 IDR for “repair.” Luckily, Nina had taken photos of the scooter before renting it. When she showed the photos proving the scratch was old, the owner backed off.
Lesson: Always take clear photos and videos of rental vehicles before you leave the shop. This small step saves you from false damage claims.
These real examples show one simple truth: most travel scams in Bali and Jakarta are easy to prevent with a mix of awareness, calm confidence, and common sense.
How to Avoid Them
Now that you’ve seen how these scams work in real life, let’s focus on how to protect yourself — calmly, confidently, and without letting it spoil your trip. The good news is that avoiding travel scams in Bali and Jakarta doesn’t require fear or suspicion — just smart habits, quick checks, and polite firmness. Here’s how to do it step-by-step.
1. Use Official Apps and Licensed Services
The simplest way to avoid 80% of scams is by using official channels. Ride-hailing apps, hotel-recommended tour agencies, and licensed money changers all operate under real names and trackable systems.
- Transport: Download Grab, Gojek, or Bluebird Taxi. They show your driver’s name, car plate, and price upfront. Avoid accepting random ride offers from strangers.
- Tours: Book through platforms like Klook, Traveloka, or directly via your hotel desk. Registered guides must display a name tag and certification.
- SIM Cards: Buy only from Telkomsel, XL Axiata, or Indosat stores. Never from unmarked street stalls.
- Money Exchange: Stick to well-known chains such as Central Kuta Money Exchange (in Bali) or BMC Money Changer (Jakarta).
Local tip: Before every new city or island, spend 5 minutes checking Google Maps reviews. Recent 5-star comments from travelers usually confirm the business is genuine.
2. Count Your Money in Front of Vendors
Many small confusions happen during payment — wrong change, missing notes, or “miscounted” cash. Always count your money twice before leaving a counter, and keep larger bills separate. If paying in cash:
- Hand over bills one by one while counting aloud.
- Keep smaller notes for taxis and small shops.
- Avoid flashing large sums in public.
Local tip: Indonesians often smile and chat while exchanging money — it’s part of the culture. Don’t mistake friendliness for distraction, but also stay focused on your transaction.
3. Verify IDs and Ask Gentle Questions
If someone claims to be a police officer, guide, or temple staff, don’t hesitate to ask politely for identification. Genuine professionals will not be offended. A simple “Can I see your ID card?” or “Are you working with the temple office?” is completely normal.
- Tourist police have official uniforms and blue or white shirts with logos.
- Temple or ticket staff have printed receipts and sometimes ID lanyards.
- Fake officials often rush or pressure you to act quickly — a sign to walk away.
Local tip: A confident smile goes a long way in Indonesia. Firm but kind behavior earns respect far more than anger.
4. Keep Emergency Contacts Handy
If something feels wrong or you lose money, don’t panic — Indonesia has active tourist support lines.
- Bali Tourist Police: +62 361 224111
- Jakarta Tourist Police: +62 21 5264073
- Police Emergency Number: 110 (nationwide)
- Ambulance: 118
- Fire Department: 113
Also, keep your embassy or consulate contact saved in your phone. If you need to report a scam or stolen item, visit the nearest Polisi Pariwisata (Tourism Police) post — they speak English and handle tourist cases regularly.
5. Practice “Polite Refusal”
Many scams rely on social pressure — not aggression. If someone insists you buy something, make a donation, or follow them somewhere, simply say with a smile:
- “No, thank you.” (Tidak, terima kasih.)
- “I already have one.” (Saya sudah punya.)
- “I’m just looking, thank you.” (Saya hanya lihat-lihat, terima kasih.)
Then walk away calmly. Indonesians are polite by nature — direct confrontation isn’t needed.
6. Stay Alert in Common Hotspots
Scammers usually focus on busy tourist zones. Knowing where they operate helps you stay one step ahead.
- In Bali: Airport, Kuta Beach, Ubud Market, Seminyak taxis, roadside scooter rentals.
- In Jakarta: Monas, Kota Tua, Soekarno-Hatta Airport, smaller ATMs in side streets.
Local tip: Always stay friendly but guarded in crowded spaces. Indonesians appreciate relaxed energy — rushing or being overly defensive can attract more attention than needed.
7. Learn to Spot Misunderstandings vs. Real Scams
Not every confusing moment is a scam. Sometimes cultural differences play a role.
- Small “donations” at temples or roadside shrines are normal gestures of respect, not pressure.
- Locals taking photos with you are often genuinely curious, not distracting you for theft.
- Bargaining in markets is a cultural norm — enjoy it, but don’t feel forced to buy.
Golden Rule: When in doubt, slow down. Smile, confirm, and never pay until you’re certain of what’s happening.
Traveling safely in Indonesia isn’t about being suspicious — it’s about being smart, respectful, and confident. Most locals admire tourists who show calm awareness and treat them kindly in return.
What to Do If You’re Scammed
Even the most careful traveler can sometimes get caught off guard. If you do experience a scam or lose money in Bali or Jakarta, don’t panic or feel embarrassed — it happens to people from all over the world. What matters most is how you respond. Acting quickly and calmly can often solve the problem or prevent it from getting worse. Here’s exactly what to do step by step.
Step 1: Stay Calm and Move to a Safe Place
Take a deep breath and step away from the person or area where it happened. Don’t argue or shout — scammers often rely on confusion or emotional reactions. If you’re in a crowd, find a nearby café, shop, or hotel lobby to regroup.
Local tip: Indonesians are kind and often eager to help. If you ask calmly, nearby locals or staff might step in or help you contact the police.
Step 2: Gather Details and Evidence
Try to remember or record as many details as possible while they’re still fresh in your mind.
- Note the time, location, and description of the person or vehicle involved.
- Take photos of the scene, receipts, or any written documents.
- If possible, note license plates (for taxis or scooters).
- Ask bystanders if they saw anything — many will confirm what happened.
This evidence is helpful not only for police but also for your insurance company if you need to file a claim.
Step 3: Report to Tourist Police
Indonesia has a special branch called Polisi Pariwisata (Tourism Police) that deals specifically with visitor complaints. They speak English and are trained to assist foreigners politely and efficiently.
Where to find them:
- In Bali: Kuta, Denpasar, and Ubud all have Tourist Police stations.
- In Jakarta: There’s a main Tourism Police desk in Central Jakarta near Monas and major hotels.
Contact numbers:
- Bali Tourist Police: +62 361 224111
- Jakarta Tourist Police: +62 21 5264073
- National Police Hotline: 110
You can go in person or call for advice. They’ll help you make a report, contact translators if needed, and in some cases, recover your money if the scammer is caught.
Step 4: Contact Your Embassy or Consulate
If your passport, cards, or large sums of money were stolen, contact your country’s embassy in Jakarta (or consulate in Bali). They can help replace documents, contact family, or provide legal guidance. Many embassies also have emergency hotlines open 24/7 for tourists in distress.
Local tip: Embassies can’t refund money lost in small scams, but they can help you stay safe and avoid further issues.
Step 5: Notify Your Bank or Credit Card Provider
If the scam involved an ATM, fake charge, or online payment, contact your bank immediately through their international hotline. Most major banks can freeze your card and reverse unauthorized charges if reported quickly.
- Keep digital copies of your bank cards and passport separately in your email or phone cloud for easy access.
- Ask your bank to block your card even if you’re not sure it was compromised.
Step 6: Leave an Honest Review or Warning
Once you’re safe, consider leaving a short, factual review on Google Maps, TripAdvisor, or travel forums to help others avoid the same trap. Mention the location, what happened, and how people can recognize the warning signs.
Example: “Beware of unlicensed taxi drivers outside Terminal 2 of Soekarno-Hatta Airport asking for fixed prices. Use Bluebird or Grab instead.”
Step 7: Learn and Move On Gracefully
A scam can ruin your mood, but don’t let it ruin your trip. Every traveler has at least one story like this — sometimes it’s just part of learning how local systems work. Take the lesson, tighten your awareness, and continue exploring with confidence.
Final reassurance: Most travelers who experience small scams in Indonesia still say they’d return — because the kindness, beauty, and warmth of the country far outweigh a single bad encounter.
Must-Have Apps & Contacts
Traveling smart in Indonesia means using the right tools and knowing who to call if something goes wrong. Luckily, Bali and Jakarta both have reliable apps, official hotlines, and safety resources that make life much easier for travelers. Below are the essential apps, websites, and emergency contacts every visitor should have before exploring the islands and the capital.
1. Transport & Navigation Apps
- Grab and Gojek: These are Indonesia’s most trusted ride-hailing apps. You can book cars, motorbikes, food delivery, and even small parcel services. They also include driver ratings and exact prices — removing the risk of taxi scams.
- Bluebird Taxi App: An official app from the well-known Bluebird company. It connects directly to licensed taxis with meters and safe drivers.
- Google Maps: Reliable for navigation and finding walking shortcuts, though note that in Bali some smaller roads are narrow and not always accurate — ask locals for confirmation if unsure.
- Maps.me: Great for offline navigation, especially useful in areas with weak signals like rural Bali or outer islands.
Local tip: Avoid downloading random “tour apps” promoted by strangers — some are fake or contain misleading information. Always get apps from the official Google Play Store or Apple App Store.
2. Communication & SIM Tools
- Telkomsel App (MyTelkomsel): Helps track your mobile data, recharge credit, and get support directly from Indonesia’s most reliable provider.
- WhatsApp: The main way locals communicate — even hotels, drivers, and tour operators prefer WhatsApp messages to calls.
- Google Translate: Very useful for reading signs, menus, and temple notices. Offline translation works well if you download Bahasa Indonesia beforehand.
Local tip: In Indonesia, most businesses and drivers are quick to reply on WhatsApp — always save your driver or tour contact before you start the day.
3. Safety & Travel Help Apps
- 112 Indonesia Emergency App: A government-backed app that connects to the nearest police, ambulance, or fire station. Works best in big cities like Jakarta and Denpasar.
- Traveloka & Tiket.com: Not just for booking flights — you can use them for hotels, attractions, and local transport. They only list verified operators, helping you avoid fake tours.
- Wise (formerly TransferWise): For safe online payments and currency conversion without being scammed by poor exchange rates.
Local tip: Save all emergency contacts in your phone under simple names like “Tourist Police Bali” or “Embassy Hotline” for quick access.
4. Important Phone Numbers (Save Before You Land)
Tourist Police & Emergency Hotlines
- Bali Tourist Police: +62 361 224111
- Jakarta Tourist Police: +62 21 5264073
- National Police Hotline: 110
- Ambulance: 118
- Fire Department: 113
Embassies (Most Commonly Used)
- U.S. Embassy Jakarta: +62 21 5083 1000
- Australian Embassy Jakarta: +62 21 2550 5555
- U.K. Embassy Jakarta: +62 21 2356 5200
- Canadian Embassy Jakarta: +62 21 2550 7800
- European Union Office: +62 21 2554 6200
Local Tourist Info Centers
- Bali Tourism Office (Denpasar): +62 361 222387
- Jakarta Tourism Office (Central Jakarta): +62 21 382 2255
5. Helpful Websites
- Indonesia Tourism Board (Indonesia.travel): Official information on destinations, cultural etiquette, and safety alerts.
- Bali.com: Independent English resource for travel updates, transport routes, and local news.
- Jakarta.go.id: Official city portal with maps, events, and transport details.
6. Emergency Tips When Offline
If you lose signal or Wi-Fi, remember these basics:
- Police: Dial 110 — it connects you to local law enforcement anywhere in Indonesia.
- Medical Help: Visit the nearest hospital; almost all have an emergency desk with at least one English speaker.
- Lost Passport: Go to the nearest police station first to make a report, then contact your embassy.
7. Quick Checklist Before You Go Out Each Day
- Phone fully charged with Grab and Google Maps installed
- Small cash in different denominations
- Passport photocopy (keep the original locked in your room)
- Hotel card or address on paper in case your phone battery dies
- Local emergency numbers saved in contacts
With these apps and numbers ready, you’ll travel through Bali and Jakarta with confidence. Whether you’re exploring temples, markets, or city streets, you’ll always have trustworthy help just a tap away.
Bonus – Scams That Are Actually Misunderstandings
Not everything that looks suspicious in Indonesia is a scam. Sometimes cultural differences or communication gaps cause confusion. To make your trip smoother, it helps to know what’s normal local behavior and what’s truly dishonest. Here are a few common misunderstandings travelers often mistake for scams — and how to tell the difference.
1. “Donation” or “Entrance Fee” Confusion
In Bali and Java, many temples, waterfalls, and natural parks ask for small entrance donations, often collected by local caretakers. It can feel strange if there’s no printed ticket, but it’s usually part of a local community system, not a trick.
- Typical donation: 5,000–20,000 IDR per person (under $2).
- If someone clearly lists the amount and gives a smile or “thank you,” it’s likely genuine.
- The red flag: Someone demands payment before you even see a sign or gate, or doubles the price when tourists arrive.
2. “Local Tax” or “Parking Fee” at Beaches
You’ll often see locals collecting small “parking” or “maintenance” fees at beaches, temples, or viewpoints. These fees fund village cleaning and maintenance.
- Normal parking fee: 2,000–5,000 IDR for motorbikes, 10,000 IDR for cars.
- It’s legitimate if they hand you a ticket stub or receipt.
- Be cautious only if the fee seems unusually high or there’s no ticket.
3. Prices Without Labels in Markets
In traditional markets, it’s normal for vendors to quote higher prices first — especially if they think you’re new. It’s not a scam; it’s just how bargaining works. Locals do it too.
- Smile, offer half the price, and negotiate politely.
- If the vendor laughs, you’re doing it right — it’s part of the culture.
- Walking away often brings the real price down instantly.
4. Locals Taking Photos With You
In tourist areas, locals may ask for a selfie or photo together. Some travelers assume it’s a distraction for pickpockets, but in most cases, it’s pure friendliness or curiosity. For many Indonesians, meeting foreigners is exciting, especially for students learning English.
- If they only want a quick photo and don’t ask for money, it’s completely harmless.
- You can smile, agree, or politely decline — both are fine.
5. Small “Tips” for Extra Help
If someone goes out of their way to help — carrying bags, finding your seat, or giving directions — they might expect a small tip afterward. It’s not greed; it’s part of local hospitality culture.
- A 5,000–10,000 IDR tip (under $1) is fair.
- If someone insists aggressively for more, simply smile and say, “Maaf, tidak” (sorry, no).
6. “Slow Service” Isn’t Dishonesty
In Indonesia, the pace is slower than in many Western countries. Drivers may take longer routes to avoid traffic, or restaurant service may seem unhurried. This isn’t scamming — it’s simply a more relaxed rhythm of life. Bring patience and enjoy the calm pace; it’s part of what makes the country charming.
Understanding the Difference
A scam involves deception — fake badges, false promises, or inflated prices meant to mislead. A misunderstanding comes from cultural habits, flexible pricing, or lack of communication. When unsure, politely ask:
- “Is this official?” (Resmi?)
- “Is there a ticket?” (Ada tiketnya?)
- “How much total?” (Berapa semuanya?)
Most locals will explain honestly and appreciate your polite curiosity.
Summary Table – Scam Type / Where / How to Avoid
Here’s a quick and easy reference table that sums up all the key information from this guide. Use it as your go-to checklist before traveling around Bali and Jakarta.
| Scam Type | Where It Happens | How It Works | How to Avoid It |
|---|---|---|---|
| Taxi Price Inflation | Bali Airport, Kuta, Seminyak, Ubud | Drivers refuse to use meter or quote “traffic” prices | Use Grab, Gojek, or Bluebird app; agree on price before starting |
| Temple Donation / Sarong Scam | Major temples (Uluwatu, Tanah Lot, Goa Gajah) | Fake collectors charge “mandatory” fees outside | Pay only at official counters, bring your own sarong |
| Motorbike Scratch or Fuel Trick | Ubud, Canggu, Seminyak | Rental shops claim false damage; roadside fuel diluted | Take photos before renting; buy fuel from Pertamina stations |
| Fake Tour Guides & SIM Sellers | Tourist zones (Ubud, Kuta Beach) | Fake “agents” collect cash then disappear | Book tours via hotel or verified apps; buy SIM cards from Telkomsel stores |
| Money Changer Tricks | Kuta, Legian, Denpasar | Sleight of hand or fake bills during exchange | Use authorized changers (Central Kuta, BMC), count cash twice |
| “Friendly Student” Donation Scam | Jakarta (Monas, Kota Tua) | Fake charity requests from “students” | Politely refuse and walk away; real charities are registered |
| ATM Skimmers / Card Traps | Jakarta (malls, streets) | Hidden devices copy card info | Use ATMs inside banks, cover PIN, don’t accept help |
| Fake Police or Inspectors | Jakarta, tourist hubs | Imposters “check money” or passports | Ask to go to nearest police post; real officers agree |
| Airport Taxi Touts | Soekarno-Hatta Airport | Unlicensed drivers demand high mid-trip fees | Ignore touts; book Grab, Bluebird, or prepaid taxi counter |
| Fake Tickets (Concerts / Events) | Jakarta (venues, online) | Scammers sell invalid QR codes | Buy only from official platforms (Tiket.com, Traveloka) |
| Counterfeit Currency Exchange | Jakarta markets, Bali small booths | Swapping genuine bills for fake ones | Exchange at banks or licensed counters, check watermarks |
| Overly Helpful “Guides” | Kota Tua, Denpasar | Fake guides lead you to commission shops | Hire guides only through official tourist centers |
Quick Reminders:
- Always use official apps and ID-verified services.
- Keep small cash and avoid showing large bills.
- Smile, stay polite, and say “No, thank you” when unsure.
- Keep your embassy, hotel, and police contacts saved on your phone.
This table helps you spot warning signs before they happen — and gives you confidence to enjoy Indonesia’s beauty without stress.
FAQs
1. Are Bali and Jakarta safe for solo travelers?
Yes. Both cities are generally safe for solo travelers, including women, as long as you stay alert and follow basic safety habits. Most scams are mild and involve overcharging, not danger.
2. What should I do if a taxi driver refuses to use the meter?
Smile and politely say, “No meter, no ride.” Then walk away. Use Grab, Gojek, or Bluebird instead. It’s completely normal to refuse politely.
3. How can I tell if a money changer is legit?
Authorized money changers have air-conditioned offices, glass counters, printed receipts, and clear exchange boards. Avoid tiny booths in narrow lanes or signs offering “special tourist rate.”
4. Are police in Bali and Jakarta helpful to tourists?
Yes. Tourist Police speak English and are known for being kind and patient. They handle issues like overcharging, lost items, or scams. You can call +62 361 224111 (Bali) or +62 21 5264073 (Jakarta) anytime.
5. What’s the easiest way to avoid scams altogether?
Use official apps for rides, tours, and tickets. Pay only at official counters, and double-check prices online before you agree. Confidence and calmness deter scammers instantly.
6. What if someone follows me insisting on help or a donation?
Stay polite but firm. Say “No, thank you” (Tidak, terima kasih) and walk away calmly. If they persist, step into a shop or café — locals will often step in to help.
7. Can I use foreign credit cards safely in Indonesia?
Yes, in big cities and hotels. Just avoid using cards at small stalls or street vendors. Always use ATMs inside banks or malls to avoid skimmers.
8. What’s a fair tip for small local help?
For small favors like carrying bags or guiding directions, 5,000–10,000 IDR is fine. Tips are appreciated but never mandatory.
9. Are scams worse during high tourist seasons?
Yes, they increase slightly during July–August and December–January, when crowds are largest. Booking through verified channels during this time is the safest approach.
10. Who should I contact if I lose my passport?
Report it to the nearest police station first, then contact your embassy or consulate. They’ll help you issue a replacement or emergency travel document.
Also Read: Cultural Immersion Travel in Indonesia: 10 Villages & Traditions to Experience Local Life
Conclusion
Traveling through Bali and Jakarta should fill you with excitement — not worry. Once you understand how small scams work and how to avoid them, you’ll see that Indonesia is one of the most welcoming, friendly, and safe destinations in Asia.
Scams like inflated taxi fares, fake donations, or unlicensed guides exist in every major tourist spot, but they are easy to spot once you know the signs. The real Indonesia is warm, generous, and full of people who will go out of their way to help you — from the café owner in Ubud who gives you directions, to the driver in Jakarta who teaches you a few Bahasa words along the ride.
With a few smart habits — using official apps, staying polite but firm, and keeping emergency contacts on hand — you can travel freely, confidently, and respectfully. Awareness brings freedom, not fear. So go explore the temples, markets, and city lights, knowing you’re ready for anything.
Safe travels — and may every moment in Indonesia bring you stories worth sharing.
